Terms & Conditions

Welcome to The Lettered.
By accessing and using our website, placing an order, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General Information

The Lettered is an Egyptian-based fashion brand specializing in premium women’s apparel.
By using our website or purchasing from us, you confirm that you are at least 16 years old or have parental/guardian consent.
We reserve the right to update, change, or replace any part of these Terms & Conditions without prior notice. The latest version will always be available on our website.

2. Product Information

We strive to ensure that product descriptions, images, and details are accurate. However, slight variations in color or texture may occur due to screen settings.
All prices are listed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.

3. Orders & Payments

Placing an order constitutes an offer to purchase, subject to our acceptance.
We accept payments via [cash on delivery, Visa, Mastercard, etc.].
Orders are confirmed only after successful payment (for prepaid orders) or confirmation of cash-on-delivery terms.
We reserve the right to cancel or refuse any order for reasons including product availability, payment issues, or suspected fraudulent activity.

4. Shipping & Delivery

Delivery timelines and costs are outlined in our Delivery Policy.
The Lettered is not responsible for delays caused by courier services or factors beyond our control.

5. Returns & Exchanges

Our Return Policy applies to all returns, exchanges, and refunds.
Items must be returned in original condition and within the stated period.

6. Intellectual Property

All content on The Lettered’s website — including images, designs, text, logos, and graphics — is the property of The Lettered and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use our content without prior written permission.

7. Privacy

Any personal data you provide is handled in accordance with our Privacy Policy.
We do not sell or share customer data with third parties, except where required to fulfill your order or comply with the law.

8. Limitation of Liability

The Lettered is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.
Any disputes will be subject to the exclusive jurisdiction of Egyptian courts.

By shopping with The Lettered, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.